About this article
This article covers the process of requesting Vendr’s assistance with pricing benchmarks, competitive bids and negotiations.
Why should I get Vendr’s expert advice?
Vendr is the world’s leading expert when it comes to SaaS purchases. We have processed over $4+ billion in software spend with more than 35,000 negotiations and we have saved our customers $400+ million. Vendr is your partner when buying new software or renewing existing software and can help ensure your company is getting the fairest price when buying SaaS. Working with Vendr is very fast and easy! We make the process seamless for you.
How to get Vendr’s expert advice
Request Vendr’s advice via live chat
You can use Vendr’s SaaS Advisory chat to get a price check, a competitive bid or a full contract analysis. Here is where you can find SaaS Advisory in the platform:
Vendr's SaaS Advisory is a real-time chat with live agents who can provide easily accessible data, insights, and playbooks, as well as connect you with SaaS Consultants for strategic advice and complex deals.
The primary job of the SaaS Advisory is to provide the data and background expertise necessary to help you effectively negotiate the best possible price on an intended SaaS purchase, in a timely manner.
Availability
Vendr's SaaS Advisory service is available Monday through Friday, from 9 am to 5 pm EST/GMT. With one click, you’ll have access to real-time chat with real SaaS Experts who offer readily available data, insights, and playbooks.
Use Cases
Urgent timing, typically reserved for contracts that have already been negotiated, and a quick review is needed to confirm how your pricing stacks up against our dataset.
Deliverable: Benchmarks delivered in chat & Buyer Guide when available.
Estimated Timing: same day
What we need: supplier, scope, and price
Submit a Contract Analysis
Vendr’s Contract Analysis offers a comprehensive analysis of your contract or proposal, along with tailored negotiation guidance. Curated by category specialists, a contract analysis includes supplier and category insights, strategic guidance, competitor intelligence, negotiation levers, anchor target, and ghostwritten emails. A Contract Analysis can be requested for a renewal or new purchase.
Who has access to Contract Analysis?
Paying customers have access to Vendr’s Contract Analysis, and free customers have access to one new purchase Contract Analysis and one renewal Contract Analysis.
How do I request a Contract Analysis on the Vendr platform?
A Contract Analysis can be requested in Vendr by clicking “Contract Analysis” from the left hand nav, after logging in.
What kind of deliverable can I expect?
A custom PDF deliverable built by SC’s for paid customers and free users providing an analysis of the contract and your specific scenario. This includes supplier and category insights, strategic guidance, competitor intelligence, actionable negotiation levers, acceptable range and target price, and ghostwritten emails.
Use Cases
Price check a renewal or new purchase to ensure you are getting a fair price compared to others of similar scope.
Ghost-written emails with negotiation levers
Identifying effective levers that have proven successful with the evaluated supplier
Request Supplier-Facing Negotiation support
Supplier Facing Support is a bespoke service where a Vendr SaaS Consultant (SC) will engage directly with a Supplier to negotiate a SaaS new purchase or a renewal on your behalf. SaaS consultants will help negotiate both pricing and terms, typically with multiple cycles.
Requirements in order to leverage our Supplier Facing Support are:
The deal must be a SaaS contract with at least a $5k contract value
We require a minimum of 15 business days before the negotiation deadline. The more runway you give our team, the better the outcome. 90-120 days is ideal
Note: You must kick off a purchase request to begin supplier-facing negotiations.
Throughout the process you will meet with the assigned SaaS Consultant to align on an ideal outcome and negotiation strategy. From there, the SC will step in and handle all of the negotiations while you sit back and relax while we update you along the way. SCs can also help facilitate your approvals within Vendr workflows. To help facilitate approvals on your behalf, we will need introduction to your internal approving teams, and cooperation from them. If you need to contact the Supplier directly, please keep the SC copied on all communication with the Supplier to ensure a smooth negotiation.
Note: Supplier-facing negotiations are only available to customers with the Premium Negotiations add-on. If you do not have this add-on but you have a large upcoming renewal where you would prefer Vendr step in, you can purchase individual negotiations or packs of supplier-facing negotiations.
Next, we'll walk through how to manage contracts within Vendr.